Privacy Policy
Last updated: December 6, 2025
At SpeakMitra, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
1. Information We Collect
Personal Information
- Name and email address
- Phone number (for OTP verification)
- Profile information and learning preferences
- Payment information (processed securely via Razorpay)
Usage Data
- Learning progress and statistics
- Voice recordings for pronunciation practice
- App usage patterns and preferences
- Device information and identifiers
2. How We Use Your Information
- Provide and personalize our English learning services
- Process your subscription and payments
- Improve our AI tutoring and speech recognition features
- Send you learning reminders and progress updates
- Respond to your inquiries and support requests
- Analyze usage patterns to improve the app experience
- Prevent fraud and ensure security
3. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
4. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Opt-out of marketing communications
- Withdraw consent for data processing
- Lodge a complaint with a supervisory authority
5. Third-Party Services
We may share your information with trusted third-party service providers:
- Razorpay: For secure payment processing. All subscription payments are processed in Indian Rupees (INR). Razorpay handles your payment information securely and we do not store your card details on our servers.
- Google: For authentication and analytics
- Firebase: For app functionality and notifications
- AI Services: For language processing and tutoring features
6. Children's Privacy
SpeakMitra offers a Kids Mode for young learners. We take special care to protect children's privacy and comply with applicable laws. Parental consent is required for users under 13 years of age. We do not knowingly collect personal information from children without parental consent.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time. Some information may be retained for legal compliance, dispute resolution, or legitimate business purposes.
8. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@speakmitra.com
Address: Hyderabad, India